QuickBooks database server manager stopped

QuickBooks uses the Database Server Manager to set up a multi-user network that makes the data file accessible to multiple users in an organization. Users have reported that their QuickBooks database server manager stopped running, which caused a breakdown in the multi-user network. If DBSM malfunctions on your computer, read this blog further to understand why it happens and the methods you can use to repair it.

Get in touch with a team of QB professionals at 1.855.738.2784 for guidance to rectify the issue effectively.


QBDT cannot share a company file on the multi-user network if some issues cause the Database Server Manager to malfunction. The reasons that can affect Database Server Manager on your computer are mentioned below-

  • Windows Firewall has imposed strict restrictions on QBDT or any other security software blocking DBSM files and processes.
  • The DBSM process in the background is interrupted by minor issues that can occur randomly on your system.
  • DBSM fails to run if it cannot access the files required to set up a multi-user network.

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The multi-user network will not be established successfully if the Database Server Manager stops running in the background. Some easy methods you can use to tackle the problem from your QBDT are given below-

Solution 1- Configure Windows Firewall settings and prevent DBSM processes from antiviruses

A malfunction in the Database Server Manager generally causes problems when you try setting up a multi-user network. Windows Firewall settings might be responsible for blocking the DBSM and limiting its access to the files in the system drive. You must also check the quarantine list of your antivirus and remove QB processes like QBDBMgrN.exe, QBUpdate.exe, QBDBMgr.exe, QBW32.exe, etc. A better option is to turn off your antivirus temporarily and then operate QuickBooks. A simple way to allow QBDT to bypass the firewall restrictions is mentioned below-

  1. Go to your system’s control panel using the search bar or Settings (Gear icon) in the Windows Start menu.
  2. Open the Windows Defender Firewall menu and click the Allow an app or feature through Windows Firewall option.
  3. Select QuickBooks in the program list and single-click the Public & Private checkboxes beside it.
  4. Save the changes and close the Windows Firewall settings window.
  5. Open your QBDT and try hosting your company file again.

If the DBSM still fails to work, check out the next solution.

Solution 2- Restart QBDT Database Server Manager

Your DBSM can also fail to work if it gets interrupted by minor issues in the system that can be tackled with a reset. You can restart your QB DBSM to fix the issues as described in these steps-

  1. Open the Run window (Windows + R) and clear the search field.
  2. Type ‘services.msc’ and press Enter.
  3. Search for QuickBooksDBXX in the list and right-click on it.
  4. Click Restart and wait until your Database Server Manager is reopened.


This blog provides you with appropriate reasons why the QuickBooks database server manager stopped on your computer. The methods to fix the DBSM and run it again are also mentioned in the blog, which you must use to prevent issues while hosting a data file on the multi-user network.

Speak to a QB expert at 1.855.738.2784 to resolve any remaining queries about the issue.

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